Days later, they emailed me a reinstatement quote for a wrong person, Elizabeth in NY. I went thru all the steps to try and make this not happen. I continued to pay my mortgage throughout the disaster and paid for all of the repairs out of my own pocket. They say I havent pay anything and want to foreclosed but i have ever receipt since Ive been in the house selene finance tries to blame it on Rushmore loan management will not come fourth with the payments. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. On average, employees at Selene Finance stay with the company for 3.3 years. Is this your company? I was told I had to send them those checks and they would deposit them and then send me the money back once i jumped through hoops for them.. They have never found my Jan. payment. The kicker is that we are both over 50 years young. I am in NJ - my head is spinning! They then had the loan manager through another company after the, Yes I am a victim as well .I have been going through hell for a year with them . I decided to call HAMP instead. Theres just no justice in it all! Selene is a limited partnership registered to do business in the State of Texas. I'm very unhappy with Selene Finance, my loan was paid off and 19 days later they still haven't send me my escrow account check. They negotiated the check on the 27th. I had a loan modification through BOA. Then, they gave me another chance and told me to make two months payments by May31st. Selene Finance focuses on strong loss mitigation strategies for diverse third-party clients, spanning from large banks to government agencies. Bertrand eric estrade. It certainly does not sound like this is a company I want to deal with. Money, Selene Finance - lack of communication, fraud. They suddenly foreclosed my house and going to auction this coming Wednesday. They enjoyed strong client relations with their brokers and agents, who were happy to work with them. endobj Good luck to all of you. My credit is damaged to ever and I am near retirement. I faxed the insurance policy a few times, but they told me they havent received. I called Selene in November, before my payment was due, just to ask what the grace period was because I knew I would be a few days late due to my new job having a delay on my first check. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. Was able to get new employment immediately. Keeping borrowers in their homes is our primary objective. This company is a thief and liar. Now I have Selene finance saying I have an active mortgage with them. You may also contact FEMA at We have no choice in this move, so I am really hoping that everything works out well for us. Good Morning, My home is facing foreclosure. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 | Consumer Access (nmlsconsumeraccess.org), Equal Housing Lender. I would like to know what information I need to get started on this class action lawsuit. We attempted to make - FULL payments and have been refused. This payment was unauthorized and shall be returned. If you have questions or need assistance please contact Selene Finance LPs Customer Service I was hit with a $75 late fee. The debt collectors like ASC, SPS, SLS, Green Tree, Bayview, Caliber, Selene, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated. Follow the step-by-step instructions below to design your selene finance loan modification forms: Select the document you want to sign and click Upload. Selene Finance received their last and final payment on 03/01/2022. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. Look for Selenes complaints join us. Remember: We will never ask you to tell us your account username or password. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. I'm losing everthing after my dad passed away on February 5, 2022. PLEASE DOCUMENT EVERYTHING SELENE FINANCE LP AS WELL AS RECORD YOUR CONVERSATION WITH THE COMPANY BUT ONLY WITH THEIR PERMISSION BY LAW AS THEY RECORD AS WELL. Complainer received help from the federal government My husband and I brought a property on 9 September 2021 which was sold to Selene Financing who has been the lender for years on another property that we have owned for a while. Since then Selene has broken the law and lied to me. Required fields are marked *. Respectfully, Thats insane. Im a victim of Selene Finance. Review updated: Feb 02, 2022. Houston, TX 77042-8500. They also have reported me over six months late. In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. My wife and I recently cured a debt with Selene Finance for $14,500 in May 2018 . When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. I am desperate to keep my house. They are no better than Fairbanks Capitol was. My sick cat and I dont have any place to go. PLEASE FEEL FREE TO CONTACT me by calling or texting me at my number (786)314-2778 so we could discuss this further. 2 0 obj These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. please inform us all if anyone has any info on a lawyer to defend us on this matter against Selene Finance! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. and never ever consider them . Fraudulent on a modification application that have been withdrawn before any parties agreement. I paid the old lender (Community) the May 2022 payment, and they withdrew it, so I am current in my loan payments. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! I was negotiating with them about loan modification. In talking with our lawyer, we believe the Trustee Deed is invalid. I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. I have been in an out of court with them in Johnson County, KS. Selene is required to acknowledge the QWR or Request for information per RESPA in 5 business days and answer it in 30 business days or you do have recourse, so listen to us address the Selene issues on The Daily Complaint today and contact us if you need further information on how to not only attack your problem but to get the solutions that you are seeking. Your email address will not be published. Selene finance settled all the claims brought against it in 2020. IT Department Selene Finance LP employs 510 employees. Insurance Grace Period: A period of time after the premium due date in which a policyholder is able to make a premium payment without the insurance policy coverage lapsing. Summary my name be added in Class Action Lawsuit. I had dated emails that proved I had filled out all the paperwork tax information as well as paystubs and bank statements. This case was filed in U.S. District Courts, Nevada District. $88.7 M. Employees. SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. I mailed a check # 988 to Selene Finance in the amount of $1338.78 in 01/21. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. Same here. It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! They then had the loan manager through another company after the original modification had been approved. I asked for validation of these fees on June 28 and they have failed to respond. My bank gave it back to me and they filed it with Selene to get their money back. We are going to find out soon. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). U'B. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 4b. SELENE is a trademark of Selene Finance LP. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). That doesn't mean you have a free pass to pay after the 1st, but it gives you some flexibility if your due date falls on a holiday or you're waiting to get paid. CFPB Where do we start with this lawsuit. http://www.fema.gov/ Our credit has never been worse. Department at I am worried about dealing with Selene Finance because of all the forums I have seen about it. I came on to this website to see if Selene had treated other people unfairly. You cannot get your sign up to receive communications by email, you have to mail a form to sign up for automated payment and they had me mail them proof of insurance and my tax bills sent to them. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. Bad situation just got worse. Phone Number (800) 735-2989. Fast forward to December 2017. | Designed by. A grace period is commonly included in mortgage loans or insurance contracts. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Texas . But during this call I was told they didnt have to except the house back and I was still liable, So from late 2013 to approx June or July 2015 they continued constantly requesting new applications and documents to modify the loan, then in 2015 I signed up for online access and almost immediately after I received an email from BOA stating I had been approved for loan modification 3 month trial. Selene Finance is a residential mortgage servicing company. Reading everyone else's experiences, it is clear to me that this has to end. Also, this repayment plan was never done in writing. Selene Finance LP hopes that you and your family stay safe during this time. By the waythose of you that post the positive commentswe know that you WORK FOR SELENE! I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. off my payment. 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I've also contacted my states Governor, both Senator's and my districts congressman. All qualified applicants will receive consideration for employment without regard to race, color, religion,national origin, gender, physical or mental disability,sexual orientation, gender identity, marital status, veteran status, or any other status protected by federal, state or local law. They owe me money from loosening cashed payments and messing up my credit report while I purposely made payments to them every month even when they said I didnt have to until the modification was in place. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. I would love to join the lawsuit as well. That means there are a considerable number of borrowers Selene Author July 27, 2022 Selene Finance LLC. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. This is a long and brutal process with a lot of complex twists. 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