You also can experience the island, whilst traveling to the harbour. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. Tripadvisor performs checks on reviews. Wait staff constantly using anti bac using cutlery to lay napkins etc. We requested a room block via email before we arrived and this was honoured. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. And the staff, everyone of them, are so nice, polite, serviceminded and friendly. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Voos Aluguis de temporada Restaurantes . Overall a good vacation with some minor problems. Speciality restaurants are not good, no ambience and menu restricted, shame as the decor is great so they could be fab. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. No butter Staff lethargic and rude. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Hotel is really nice. Kind regards Hotel Riu Palace Santa Maria Online Reputation Manager, The hotel has a great location with beautiful beach and ocean! Staff are really friendly and the room service feature on the app is great if you need anything extra. They beat her legs. At the beginning of the holiday we thought we had new clean cups and glasses but no. Room was very clean and new ones. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Smokers were a problem and should not be allowed to smoke on balconies or most public areas. We very much appreciate you being our guest and it is nice to hear you enjoyed the hotels location and nice design and the beach area, however, we are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us. Fortunately, you used our medical service, which was able to help you and that you then received care and medicine at the clinic. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Went on buggy tour brilliant way to see the island. The hotel Riu Palace is a paradise the food is excellent, the rooms and the all hotel very clean, but the best part of this hotel is the people! Due to covid, many of the restaurants and pools were closed. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. We always found a sunbed.there's thousands. Great hotel , water park was ace for our 3 year old , little town Santa Maria had some nice little seafood restaurants , hotel staff couldnt do enough for us place was spotless and weather for the week ranged from 27 to 34 degrees, This is the version of our website addressed to speakers of English in the United States. Other comments I would make are, the white and rose wine is awful and no selection - very very poor and gave me a really bad headache. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Despite the fact that only the main restaurant was open we were not disappointed by the choice and quality of the food, that aslo goes for the Cappuccino Coffee Bar and the Daiquiri Cocktail Bar. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). The food is out of this world.You couldnt fault it.The only downfall is when you find a table,they are very close the other people sitting by you so you had to manoeuvre the chairs around to squeeze in and out but we got use to doing that after two weeks. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Claim your listing for free to respond to reviews, update your profile and much more. Hotel Riu Palace Santa Maria, Santa Maria: Se 1.316 anmeldelser fra rejsende, 2.198 billeder og gode tilbud vedr. Hotel was lovely and clean, lots of pools and sun beds to chose from so no early mornings required. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. Wait staff constantly using anti bac using cutlery to lay napkins etc. The rooms were cleaned every day and the beds completely changed plus clean towels but it was what the cleaner did with a cup and glass, she took them in the bathroom swilled them under the tap and then dried the with a cloth. This is the version of our website addressed to speakers of English in the United States. On behalf of our entire team, please allow us to express our sincerest apologies. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. ?Rooms were really nice and well serviced. BORK.Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. It could of been a brilliant holiday, the hotel was nice, food was good. I was recommended to come to a Rui, not sure if I will go to another if the drinks and speciality restaurants are the same. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. Now $226 (Was $303) on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. Restaurant-only one in use. Food is delicious and plenty of bars to enjoy drinks and entertainment. The buffet is excellent and great choice. !This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. Hotel Riu Palace Santa Maria, Santa Maria: 1,310 Hotel Reviews, 2,186 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor SwimUp rooms very nice and big enough. The service is excellent and the waiters are very friendly. To do list The hotel staff literally couldnt do any more than what theyre doing. There was lots of choices but not easy to find something plain. At RIU we apply strict cleaning and disinfection protocols, but the other 50% of measures come from the guests. Excellent hotel in a fabulous location. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 opiniones y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto no.3 de hoteles en SANTA MARA. Do go to the white party and neon party, the entertainment teamWe visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight.The hotel is spotlessly clean, the staff work so hard and was all very pleasant. Well done and thank you, Excellent hotel very clean staff are very professional rooms cleaned and towels changed every day would definitely recommend this hotel only one problem I dont rate the restaurants food is better at the buffet drinks are good would definitely return well done to all the staff great holiday, Excellent location and super service. Her er afslappende vrelser med minibar og aircondition, og du kan holde dig forbundet i lbet af dit ophold, fordi Hotel Riu Palace Baja California tilbyder gsterne gratis wi-fi. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. We had the opportunity to book the island tour with him and our day was absolutely amazing, the guide was fabulous and he is also proposing you to take pictures of you with your phone and also gives you ideas of how to pose in order to get fabulous photos and also very funny photos we get a guide and a very good photographer in one person! Overall a good vacation with some minor problems. The staff speaks multiple languages, including English, Spanish, and Portuguese. The app is new so has a way to go but it did the job. Are any cleaning services offered at Hotel Riu Palace Santa Maria? Lots of reviews moaning about toilets being few and far between. Personally I believe its the latter! Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. We remain with warm regards, Hotel Riu Palace Santa Maria Online Reputation Manager, The palace on sal lived up to all expectations. We visited spa with my husband (Massage for two): very professional, recommended. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.316 beoordelingen, 2.198 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. Hotel is very nice, with very friendly staff.Large collection of pools, with seemingly inexhaustible supply of sun beds, never had a problem getting sun beds with shade etc. The swim up was great and had sun from 8am-5pm daily The Riu app is great for sorting out mini snags. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. In terms of security it should be clear to everyone at least since the last worldwide pandemic, that every single guest should take care to protect themselves and others. Review tags are currently only available for English language reviews. It was fun. Tripadvisor performs checks on reviews. We shall discuss this with our entire team in order to take the appropriate measures if necessary. On the flip side Food- very so so. More. Hotel Riu Palace Santa Maria: Lovely relaxing stay - Read 1,290 reviews, view 2,171 traveller photos, and find great deals for Hotel Riu Palace Santa Maria at Tripadvisor. Please see our partners for more details. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Please see our partners for more details. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. BORK. Hotel Riu Palace Santa Maria, Cap Vert ds 229 sur Tripadvisor: Consultez les 1 317 avis de voyageurs, 2 198 photos, et les meilleures offres pour Hotel Riu Palace Santa Maria, class n3 sur 28 htels Cap Vert et not 4,5 sur 5 sur Tripadvisor. ), Ask gel01 about Hotel Riu Palace Santa Maria, We compared the lowest prices from 15 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 13 websites. More. For the party people. What are some of the property amenities at Hotel Riu Palace Santa Maria? Nothing crazy and theres only 4 or 5 slides but its enough to have a laugh on. What can I say about this hotel only one thing Fabulous.we were worried after all the negative comments on reviews but forget them this hotel is a dream.What ever problems it might have had it hasn't now.The cleanliness is outstanding every where in the hotel,the staff are magnificent helpful,friendly,can't do enough for you.I can promise you this review is genuine by a couple of pensioners who have had the best anniversary break ever,we will be definitely coming back again,after we've saved up.I must just mention Albertina she is the best coffee maker on Sal. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. We have always fancied travelling to Cape Verde and booked this holiday at the Rui palace Santa Maria last minute. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi It was never even a thought. Tripadvisor'n interaktif haritasn kullanarak konuma ve yakndaki restoran ve gezilecek yer seeneklerine gz atn. Very nice, brand new hotel. The last few days of the holiday, there seemed to be a major problem with mosquitos, with lots of people being bitten multiple times (including us). Hotel Riu Palace Santa Maria 1,309 Reviews View Hotel Santa Maria, Ilha do Sal Melia Tortuga Beach Resort & Spa 4,067 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Riu Funana 2,722 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Morabeza 1,048 Reviews View Hotel Santa Maria, Ilha do Sal VOI Vila do Farol Resort 2,522 Reviews View Hotel Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. The rooms are very new and always cleaned very well. The hotel itself is beautiful, great layout and we were lucky enough to have a sea view room too. Fantastic, beautiful hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Where is logic in that? Due to covid, many of the restaurants and pools were closed. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1.308 opiniones y 2.186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. Will definitely be returning. Personally I believe its the latter!! Pool-like everywhere. How lazy are these people?! The hotel is spotlessly clean, the staff work so hard and was all very pleasant. We went there for Christmas time 2022 and had a great holiday. Other then that the hotel is so big it never feels crowed. Hotel Riu Palace Santa Maria, Santa Maria: 1.317 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Tripadvisor : Hotel Riu Palace Santa Maria, Santa Maria: 1,316 , #3 28 Santa Maria 4.5 5 Tripadvisor. The rooms were very clean . Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Therefore, please rest assured that we take every complaint very seriously. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Feriestedet har roomservice. The staff were really helpful and courteous. Absolutely has gone downhill from last year. Room types may vary. The staff were very friendly apart from one of two. The staff is very helpful, nice and give their best to make anything possible. Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. We are sorry to hear that you felt ill during your holidays. We assure you that these are not the standards that are reflective of the hotel and the service we aspire to provide at Riu. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Hotel Riu Palace Santa Maria, Santa Maria: 1,312 Hotel Reviews, 2,198 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. EntertainmentNot bad at all. Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Overall the hotel is clean and the grounds are immaculate.The housekeepers work extremely hard throughout the day.The staff are pleasant and so friendly and they put themselves out for you. Top room amenities include a minibar, air conditioning, and a walk-in shower. Mainly.. hotel was ok. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. Ask Nick G about Hotel Riu Palace Santa Maria, Ask jennettetaylor about Hotel Riu Palace Santa Maria, Ask tallantz5 about Hotel Riu Palace Santa Maria, Ask VaniaRRodrigues about Hotel Riu Palace Santa Maria, Ask Adventure11030140913 about Hotel Riu Palace Santa Maria, Great hotel, great staff, lovely beach (shame about the mosquitos! 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